What you get
- Answers from approved clinical and policy sources
- Never stores PHI in prompts or logs
- Escalates urgent symptoms to a human on call
Example exchange
Can I reschedule my appointment for next week?
I can show open slots with Dr. Patel next week — Tues 10:30am or Thurs 2:15pm. Confirm one and I'll update your chart; anything urgent before then, please call the on-call line.